Business

Crazy People in Customer Service: Listening-But-Really-Not Gal

I like when you call directory assistance and they are barely listening.

“Hello, thank you for calling Big Phone Company, how can I help you?”

“I’d like the number for Dolores Fakename in Walla Walla, Washington.”

“Yes, I’ll be glad to help you with that. And the name of the person?”

“Dolores Fakename.”

“And what city are you searching for today.”

“Walla Walla, Washington.”

Joe Ditzel

Joe Ditzel is a keynote speaker, humor writer, and really bad golfer. You can reach him via email at [email protected] as well as Twitter, Facebook, Google+ and LinkedIn.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.